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COVID-19 Protocol UPDATE: How Our Jamaica Team is Operating Safely

Posted on Sep 14, 2021| Topics: News , Contact Center

In Jamaica, Advantage Communications Inc. (ACI), employs around 2,000 people in three locations in over 50,000 square feet of high-tech...

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Advantage Communication Wins MVP Blogging Award

Posted on Jan 30, 2020 | Topics: News
Advantage Communications, a top Canadian contact center that uses innovative new technologies to design superior customer experience strategies for its clients’ customers, has won an award for its “highly valuable” blog content.

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ACI Strengthens World-Class Customer Service Offering; Acquisition of Leading Mexican Call Center

Posted on Jan 10, 2020 | Topics: News
Advantage Communications Inc. (ACI) is pleased to announce that it has expanded its global presence, as well as strengthened its position as a challenger to the conventional outsourced contact center industry, with the acquisition of ...

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Advantage Communications Launches New Website

Posted on Jul 13, 2018 | Topics: News
Advantage Communications Inc. (ACI) has made another stride forward this month, with the launch of a brand new website that further solidifies our position as a challenger to the traditional outsourced call center industry. The new website ...

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Advantage Communications Announces Appoints Randy Clapp as New Vice-President of Business Development

Posted on Jan 7, 2018 | Topics: News
Charlottetown, PE, Canada, June 16, 2017 --(PR.com)--Advantage Communications Inc.(ACI), a leading Canadian provider of on-shore and nearshore outsourced customer support, announces that Randy Clapp has been hired as Vice-President of ...

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ACI Appoints Gregory Hough as CEO; Kent MacPhee New Chairman of the Board

Charlottetown, Canada, July 11, 2017 --(PR.com)--Advantage Communications Inc.(ACI), a leading Canadian BPO service provider of on-shore and nearshore outsourced customer support, announces today that it has appointed Gregory Hough as ...

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