Charlottetown, PE, Canada, June 16, 2017 --(PR.com)--Advantage Communications Inc.(ACI), a leading Canadian provider of on-shore and nearshore outsourced customer support, announces that Randy Clapp has been hired as Vice-President of Business Development. Clapp will oversee ACI’s business development strategies in the North American market with a focus on establishing new partnerships that leverage the workforce strengths and regional efficiencies of outsourced customer support in Eastern Canada and Kingston, Jamaica. The appointment is effective immediately.Clapp has sold over $1 Billion in the services industry working with leaders such as Hewlett-Packard, Electronic Data Systems, CompuCom and Avis Rental Car. He received EDS’ Inner Circle Award as one of the company’s top 100 performers, as well as the Top Leader Award with CompuCom. Clapp earned his Bachelor Degree in Business Management and Economics from Northwood University. He spent the last three years establishing innovative contact centre service partnerships as Vice-President of Sales for The Results Companies.
Charlottetown, Canada, July 11, 2017 --(PR.com)--Advantage Communications Inc.(ACI), a leading Canadian BPO service provider of on-shore and nearshore outsourced customer support, announces today that it has appointed Gregory Hough as president and chief executive officer effective immediately. Kent MacPhee, current CEO of nine years, will continue to serve Advantage Communications as the new chairman of the board of directors.