Surge in Subscription Box Subscribers - How Call Centers Help

“According to a recent subscription impact report, more than 22% of companies have seen subscriber acquisition rates grow during the current pandemic. Food and beverage subscription boxes in particular have been in high demand, as much of ...

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5 Questions to Consider When Scaling up Your Customer Support Team

When your company is just beginning, it’s difficult to imagine that you will ever need a large customer support team to resolve customer issues and queries. Most companies soon find, however, that a call center is needed to keep up with ...

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