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How to Seamlessly Merge Employee Experience and Customer Experience

Posted on Jun 16, 2020| Topics: Insider , Customer Service Trends

There’s an abundance of information across the internet on the importance of both the customer experience (CX) and the employee...

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ACI Appoints Gregory Hough as CEO; Kent MacPhee New Chairman of the Board

Charlottetown, Canada, July 11, 2017 --(PR.com)--Advantage Communications Inc.(ACI), a leading Canadian BPO service provider of on-shore and nearshore outsourced customer support, announces today that it has appointed Gregory Hough as ...

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