<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=513665&amp;fmt=gif https://dc.ads.linkedin.com/collect/?pid=513665&amp;fmt=gif ">

New Ebook Explores ACI’s Home Advantage Contact Center Service

Posted on Mar 12, 2019| Topics: Customer Service Trends

Advantage Communications is proud to announce the launch of its brand-new ebook, which looks at the benefits of stay-at-home agents and...

Read More

Subscribe To Our Blog

5-Step Guide to Reduce Customer Support Friction and Improve Your Organization’s CX

Posted on Feb 22, 2019 | Topics: Customer Service Trends
The constant evolution of digital technology and a growing customer base that wants seamless and instant results, mean it's now more important than ever for your company to go above and beyond when it comes to customer experience (CX). One ...

Read More

Digital Transformation: How Customer Service Teams That use Real-Time Data are Winning the Customer Experience Battle

Posted on Feb 14, 2019 | Topics: Customer Service Trends
  The digital economy and the evolution of new technologies are changing the way B2C companies must serve and engage their customers. Those which keep up with new trends will not only realize significant benefits but will also be able to ...

Read More

5 Ways Your Business can Find the Root Cause of Complaints

Posted on Feb 7, 2019 | Topics: Customer Service Trends
Are you hearing the same customer complaints over and over again? If you want to offer an unrivalled customer experience, it’s time for your business to find the root cause of customer complaints.

Read More

4 Customer Service Trends That Will Grow Your Business in 2019

Posted on Jan 23, 2019 | Topics: Customer Service Trends
With the new year in front of us, many business owners and managers will be aiming to meet new goals and objectives, as well as planning how they can drive growth and profit as we move through 2019. With the customer experience (CX) ...

Read More

Why Digitizing Back-end Systems Will Drive Customer Experience (CX)

Posted on Jan 17, 2019 | Topics: Customer Service Trends
To win the digital race and jump ahead of their competitors, many organizations are transforming their front-end systems and offering the latest and most innovative technologies to ensure their customers are both satisfied and loyal. ...

Read More
All posts
PowerUp your Contact Center to new levels of customer service excellence with Advantage Communications.
 
HEAD OFFICE
265 Brackley Point Road
Charlottetown, PEI, C1E 2A3, Canada

© 2019 ADVANTAGE COMMUNICATIONS INC. | Diversity and Inclusion