<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=513665&amp;fmt=gif https://dc.ads.linkedin.com/collect/?pid=513665&amp;fmt=gif ">

How to Improve First Call Resolution for Improved Customer Service

Posted on Oct 12, 2021| Topics: Customer Service Trends

The chances are good that you’re investing in marketing and advertising efforts to bring customers through your doors, but are you...

Read More

Subscribe To Our Blog

8 Customer Service Strategies to Deliver a World-Class Experience

Posted on Oct 4, 2021 | Topics: Customer Service Trends
Customer service is the foundation of any business. When done well it will boost profits, enhance brand reputation, generate repeat business, give companies a competitive edge and increase customer retention.

Read More

3 Key Ways That Analytics Improves Customer Service

Posted on Sep 2, 2021 | Topics: Customer Service Trends
Providing good customer service is an art. Customer service is about so much more than just taking customer calls and providing them with your best answer. Delighting your customers is about being proactive and exceeding their expectations.

Read More

What is Asynchronous Messaging in Customer Service?

Posted on Aug 16, 2021 | Topics: Customer Service Trends
Customer service is far from easy. Your call center is likely struggling to keep up with an onslaught of customer queries. That’s why you need to find cost-effective and successful solutions that can help quickly resolve these large ...

Read More

Customer Service Strategy: What is the Future of Customer Experience?

Posted on Aug 10, 2021 | Topics: Customer Service Trends
The key to creating successful customer service outcomes in 2021 is to build a customer experience (CX) that delights your customers and keeps them coming back to your brand time and time again. 

Read More

5 Ways to Boost Your Customer Support Efficiency

Posted on Jun 22, 2021 | Topics: Customer Service Trends , Contact Center
Business growth and customer service go hand in hand. After all, the success of your business relies heavily on the satisfaction, loyalty and advocacy of your customers. Happy clients won’t just spend more with your business, they’ll refer ...

Read More
All posts
PowerUp your Contact Center to new levels of customer service excellence with Advantage Communications.
 
HEAD OFFICE
265 Brackley Point Road
Charlottetown, PEI, C1E 2A3, Canada

© 2020 ADVANTAGE COMMUNICATIONS INC. | Diversity and Inclusion Vision