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Press Releases

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Randy Clapp
By Randy Clapp
on May 06, 2021
For Immediate Release: [Charlottetown, Prince Edward Island, Canada - May 3, 2021] - Advantage Communications Inc., (www.advantagecall.com) - a Global BPO / Contact Center leveraging innovation and ...
Randy Clapp
By Randy Clapp
on February 17, 2021
For Immediate Release: [Charlottetown, Prince Edward Island, Canada - February 17, 2021] - Advantage Communications Inc., (www.advantagecall.com) - a Global BPO / Contact Center leveraging innovation ...
Randy Clapp
By Randy Clapp
on October 06, 2020
CHARLOTTETOWN, PEI, Canada, and TIJUANA, Mexico -- September 23, 2020 -- Advantage Communications Inc. (ACI), a leading global BPO contact center using innovative new technologies to design superior ...
Randy Clapp
By Randy Clapp
on March 18, 2020
We want you to know that our top priority continues to be the health and safety of our employees, their families, our customers and the communities we live and work in.
Randy Clapp
By Randy Clapp
on January 09, 2020
Advantage Communications Inc. (ACI), a leading BPO Contact Center located in Canada and the Caribbean, has today announced the acquisition of a top Contact Center in Mexico, First Kontact LLC. The ...
Randy Clapp
By Randy Clapp
on July 16, 2019
Sightline Advantage is a new technology that transforms call center operational performance by creating behavioral awareness in agent performance driving self-correction and better quality customer ...
Randy Clapp
By Randy Clapp
on May 23, 2019
The new location will increase Advantage Communications current number of seats in Jamaica by 25 percent, allowing the company to keep up with increased demand and continue to offer its ...
Randy Clapp
By Randy Clapp
on April 09, 2019
This new service is aptly named The Home Advantage and is designed to complement Advantage Communication’s brick-and-mortar agents to build an unstoppable team of experienced, qualified and proven ...
Randy Clapp
By Randy Clapp
on January 18, 2019
Over the last year Advantage Communications Inc. has made a number of strategic hires, to augment their top tier talent with deep experience and innovative thinkers.
Randy Clapp
By Randy Clapp
on July 11, 2017
The future of ACI is bright with the collaboration from new CEO, Gregory Hough, and now Chairman of the Board, Kent MacPhee.
Randy Clapp
By Randy Clapp
on June 01, 2017
With 25 years in the U.S. marketplace, Mr Clapp brings with him a wealth of knowledge that will be invaluable in the growth and development of Advantage Communications.