Our industry is changing fast, consumers want a seamless
Conversational AI. 100% Natural Language. Operational Intelligence. Social Networks. ChatBots - all supported by skilled agents.
We're ready to PowerUp your customer service to new levels of excellence with our high-performance combination of people, passion, and technology. Let's Go ...
We've partnered with the industry's most advanced contact center technology providers to offer a new, higher level of customer service delivered via our customer experience centers.
We provide outsourced customer service solutions that are custom-designed to be an extension of your business model and your brand. Find out how we can PowerUp your customer experience.
"Advantage Communications delivers exceptional technical support to our customers. Our partnership is a natural fit, we're both Maritime companies that share the same philosophy when it comes to our customers, that is to deliver the best care and support possible.”
President Of Eastlink
You know we're passionate about delivering fantastic customer experiences. This is where you'll find the lowdown on all the latest trends, opinions, views, ideas, insights and helpful advice. We'd love you to help us share it.
Have you ever heard this traditional Chinese proverb? "A man without a smiling face must not open a shop." Perhaps you’ve heard of a more common phrase, happy employees = happy customers. Want to...Read More
The retail sector is highly competitive and a bad customer experience could be devastating to your business. Online shopping and the growth of an ‘instant world’ means customers now expect an...Read More