Make Outsourcing Less Complicated
Featured Outsourced Solutions

Managing an efficient contact center is no small task. Advantage Communications has made the investment in the right people, software and hardware, to provide support at all levels of customer care. We offer the following turn-key solutions:

Contact Center Solution Contact Center Solution
Complete Customer Care solution; includes fully branded telephone, email, and live chat support tailored to your specific contact center needs. Recommended for ISP, ASP, Retail, Tourism, Financial, Education, Insurance and other industries.
Technical Support Solution
Includes benchmark service levels, real-time reporting, sophisticated IVR/call routing capabilities, and superior quality of service. Recommended for ISPs, Telcos, Web Hosting companies, Utilities, ASP's, Hardware/Software companies, Educational Institutions.
Customized Solutions
Never miss a customer again by choosing our After-Hours and Overflow packages. Keep your existing 800 number and your existing staff. Includes Resolve Helpdesk CRM software, customizable, incident tracking system. Experience the freedom of a flexible and responsive contact center.
Advantage Live Call Volume Counter We've answered 6,249,769 calls and spent 52,106,479 minutes helping customers.
updated every 5 seconds
Advantage Customer Location Map
"Advantage Communications has helped our business grow and achieve our goals for the past 3 years. The team that Advantage has put together for us is second to none when it comes to customer care and technical support. Advantage makes it easy for us to focus on our core business objectives while they take care of the details of running a 24 / 7 call center operation."
Gary Engel
VP, Customer Support
Endurance International Group, Inc.
enduranceinternational.com		 More Customer Testimonials ยป