Advantage Communications Inc. provides outsourced Customer Relationship Management solutions to clients across North America. Advantage has developed core expertise in Technical Support and Customer Care applications.

We have a strong client portfolio in the Customer Service, Internet Service Provider, Application Service Provider, Hardware, and Software industries. Located in Eastern Canada in Charlottetown, Prince Edward Island, we provide high quality, technologically advanced CRM services via an outsourcing relationship that is transparent to our clients’ customers.

• Founded in 1996
• In-house Private Branch Exchange (PBX) with VoIP and multimedia capabilities
• Three call center locations in Prince Edward Island and New Brunswick, Canada
• Strong portfolio in the Internet Service Provider (ISP), Application Service Provider (ASP), Education, Tourism, and Hospitality industries
• Multilingual, neutral accent representatives
• Free web-based CRM software
• Strong emphasis on Quality Assurance
• Guaranteed Service Levels